Matomo - Get started

Create a Matomo instance

Connect to ITCare platform, click on the Analytics button in the main menu on the left

Click on "Create a Matomo Instance" and follow the instructions.

Provide the global service in which you want to create a Matomo instance into.

Give the name of the instance you want to create.

A default website name and URL can be configured during provisioning. It's optional. If left empty, dummy values will be used. Click Next.

Pick the sizing of the Matomo Analytics instance matching your needs and click Next:

Provide the password of the super user named "administrator" that will be given to you.

The super user's password is not saved by cegedim.cloud.

Make sure to save your password!

At the next step, you can configure management options :

• Monitoring (highly recommended)

• 24/7 monitoring

• Backup (highly recommended)

• Storage replication

Click Next.

Select the region in which you want to create your Matomo instance. Click Next.

Verify your inputs in the synthesis page. You can :

• Check the instance that will be created

• See the target global service

• Save your administrator password.

• Verify the management options.

Click Submit when ready to submit.

Once the instance is ready, you will be notified by email with the information required to connect to it. Instance creation can take up to 2 hours based on the current load on automation.

The instance will then be displayed in the management page in the Analytics section.

Start a Matomo instance

Go to the "Analytics" menu from the left main menu and click on the manage link. Once presented with all the Matomo instances, click on the Start button of the instance of your choice.

Starting a Matomo instance will start all components.

An email notification will be sent when the service will be activated.

Stop a Matomo instance

Go to the "Analytics" menu from the left main menu and click on the manage link. Once presented with all the Matomo instances, click on the stop button of the instance of your choice.

Input an RFC number for tracking (optional) then submit by clicking on Stop.

Stopping a Matomo instance will stop all associated components and monitoring will be disabled.

An email notification will be sent when the instance is stopped.

Delete a Matomo instance

Go to the "Analytics" menu from the left main menu and click on the manage link. Once presented with all the Matomo instances, click on the delete button of the instance of your choice.

You can only delete a previously stopped instance !

This action will delete all components used by that Matomo instance.

Please note that this action is not recoverable.

Input an RFC number for tracking (optional) and the instance name (mandatory) to confirm your choice then click Delete.

An email notification will be sent when the instance is removed.

Resize a Matomo instance

Go to the "Analytics" menu from the left main menu and click on the manage link. Once presented with all the Matomo instances, click on the resize button of the instance of your choice.

Only an instance already started can be resized.

Select the new size that can only be higher than current one and click on Resize.

Service will be interrupted.

An email notification will be sent when the instance is resized.

Install Matomo plugins

Connect to your Matomo Analytics instance with the "administrator" user you provided during provisioning.

Click on the Administration icon :

Select Extensions menu

Go at the end of the page and click on the "Install new components" button:

Look for, install and activate modules at your own discretion:

Update Matomo software version

Connect to your Matomo Analytics instance with the "administrator" user.

Click on the adminitration icon

Click at the top of the page on the message indicating a new version

Confirm the automatic upgrade

Wait until the end of the upgrade with success message