# What is ITCare ?

## What is ITCare? <a href="#centredaideitcare-whatisitcare" id="centredaideitcare-whatisitcare"></a>

ITCare is cegedim.cloud cloud management platform.

It incorporates a web administration interface and an API that provide a 360° view of your Cloud resources hosted and managed by cegedim.cloud.

Designed as a unified web service, it governs the following key points:

* **Cloud resource management**: deploy and administer your resources.
* **Supervision**: monitor the health and performance of your applications, be notified in case of incidents.
* **Support**: contact our support teams for any queries or incidents.
* **Governance**: view security and obsolescence reports, manage maintenance slots.
* **Integration**: integrate your business processes with your cloud via the ITCare API.

You can access ITCare from any page of this website using the ITCare link in the header.

## How can I access ITCare? <a href="#centredaideitcare-howcanifindoutmoreaboutmyaccountanditcareaccess" id="centredaideitcare-howcanifindoutmoreaboutmyaccountanditcareaccess"></a>

The [get-started-with-itcare](https://academy.cegedim.cloud/itcare/what-is-itcare/get-started-with-itcare "mention") page explains in detail how to access ITCare with information about authentication and permissions.

## Does ITCare have an API? <a href="#centredaideitcare-wherecanifindtheitcareapireferencedocumentation" id="centredaideitcare-wherecanifindtheitcareapireferencedocumentation"></a>

The page [itcare-api-authentication](https://academy.cegedim.cloud/itcare-api/itcare-api-authentication "mention") gathers all the information necessary for the discovery and the good use of the ITCare API.

## How can I reach cegedim.cloud support by phone? <a href="#support-howcanireachcegedim.cloudsupportbyphone" id="support-howcanireachcegedim.cloudsupportbyphone"></a>

If you are a customer, you can reach our Service Desk through this direct phone line for any support request: +33 (0)1 49 09 22 22

## How can I reach cegedim.cloud by e-mail? <a href="#support-howdoicontactcegedim.cloudbye-mail" id="support-howdoicontactcegedim.cloudbye-mail"></a>

For any information request or contact, please use the contact form of our public website:

{% embed url="<https://cegedim.cloud/en/contact/>" %}


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