# MariaDB - Get started

## Request a read-only MariaDB replica

To request the addition of a MariaDB read-only replica, you need to create a request ticket via ITCare.

In the **Support** section of the left-hand side menu, click on the **Make a request** button.\
In the **Database** category, then **MariaDB**, select and fill in the form: **Setting up passive MariaDB replication**.

A support ticket will be created upon submission.

{% hint style="info" %}
Please allow up to 10 working days for your request to be processed.
{% endhint %}